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Case study
Harbor & Co.: Creating structure for a company scaling at full speed
Planning Overhead
-29%
Planning Overhead
-29%
Roadmap Accuracy
+45%
Roadmap Accuracy
+45%
Team Misalignment Signals
-18%
Team Misalignment Signals
-18%
“Strativ gave our teams a shared rhythm. No more scattered plans — everything is connected.”
“Strativ gave our teams a shared rhythm. No more scattered plans — everything is connected.”
Amelie DuPont
Operations Director
About
Harbor & Co. is a modern services collective operating several boutique agencies under one umbrella. Their distributed teams manage client delivery, pitch cycles, and internal initiatives across regions — all moving in parallel. As the organization expanded, the challenge shifted: more stakeholders, more overlapping commitments, and a growing pressure to maintain clarity and consistency across every engagement.
Industry
Hospitality
Company size
50 - 75 employees
Founded
2019
Share on Social Media
The company
Creative teams, scattered workflows
Harbor & Co. operates a fast-growing creative and consulting network with teams spread across multiple regions, each using different tools, planning habits, and workflows. As demand increased, the organization struggled to maintain consistency across engagements and ensure teams stayed aligned on priorities, timelines, and handoffs.
Important decisions were buried in decks, messages, or informal discussions, making it difficult to track commitments, measure progress, or maintain accountability.
Without a shared strategic system, teams frequently worked in parallel without visibility into one another’s initiatives. This led to duplicated proposals, misaligned schedules, and operational friction whenever cross-department collaboration was required. Harbor & Co. needed a structured, scalable way to unify planning across all service units.
The challenge
Growing complexity, shrinking clarity
Harbor & Co. operated multiple creative and consulting units across regions, each with its own client workflows, tools, and planning habits. As the business grew, leadership found it increasingly difficult to maintain consistency across engagements and ensure teams were aligned on priorities. Important decisions lived in decks, scattered notes, and informal discussions, making it hard to track commitments and measure progress.
The lack of a central strategic system meant teams often worked in parallel without clear visibility into one another’s initiatives. This led to duplicated proposals, misaligned timelines, and internal friction when cross-department collaboration was required. Harbor & Co. needed a structured, repeatable way to run planning across the organization.
The solution
One system for every team
Strativ gave Harbor & Co. a unified operating model that connected vision, planning, and execution across all service units. Leaders could define organizational goals, link them to consulting engagements, and automatically generate structured gameplans for each team. This created a shared language for prioritization and made it easier to compare workloads and coordinate multi-team efforts.
Teams used Strativ to clarify ownership, track deliverables, and surface risks earlier in the cycle. AI-assisted insight reports helped leadership maintain a consistent level of quality across regions while reducing the overhead of alignment meetings and scattered communication threads.
The results
More alignment, better delivery
Harbor & Co. saw immediate improvements in collaboration, particularly on multi-team engagements where misalignment had previously caused delays. Teams delivered work more predictably, and clients noticed the increased clarity and consistency. The company reduced internal friction and gained a more accurate, unified view of its operational capacity.
By adopting a shared planning system, Harbor & Co. strengthened its ability to scale across regions without sacrificing the quality or reliability that set its agencies apart. The organization became more coordinated, more transparent, and better equipped to handle growth.
“WE’VE NEVER HAD THIS LEVEL OF CLARITY ACROSS PROPERTIES. IT CHANGED HOW WE PLAN AND EXECUTE — DECISIONS ARE FASTER, PRIORITIES ARE CLEARER, AND TEAMS FINALLY FEEL LIKE THEY’RE WORKING FROM THE SAME PLAYBOOK INSTEAD OF PIECING THINGS TOGETHER.”
Marco Elsen
Operations Director
The company
Creative teams, scattered workflows
Harbor & Co. operates a fast-growing creative and consulting network with teams spread across multiple regions, each using different tools, planning habits, and workflows. As demand increased, the organization struggled to maintain consistency across engagements and ensure teams stayed aligned on priorities, timelines, and handoffs.
Important decisions were buried in decks, messages, or informal discussions, making it difficult to track commitments, measure progress, or maintain accountability.
Without a shared strategic system, teams frequently worked in parallel without visibility into one another’s initiatives. This led to duplicated proposals, misaligned schedules, and operational friction whenever cross-department collaboration was required. Harbor & Co. needed a structured, scalable way to unify planning across all service units.
The challenge
Growing complexity, shrinking clarity
Harbor & Co. operated multiple creative and consulting units across regions, each with its own client workflows, tools, and planning habits. As the business grew, leadership found it increasingly difficult to maintain consistency across engagements and ensure teams were aligned on priorities. Important decisions lived in decks, scattered notes, and informal discussions, making it hard to track commitments and measure progress.
The lack of a central strategic system meant teams often worked in parallel without clear visibility into one another’s initiatives. This led to duplicated proposals, misaligned timelines, and internal friction when cross-department collaboration was required. Harbor & Co. needed a structured, repeatable way to run planning across the organization.
The solution
One system for every team
Strativ gave Harbor & Co. a unified operating model that connected vision, planning, and execution across all service units. Leaders could define organizational goals, link them to consulting engagements, and automatically generate structured gameplans for each team. This created a shared language for prioritization and made it easier to compare workloads and coordinate multi-team efforts.
Teams used Strativ to clarify ownership, track deliverables, and surface risks earlier in the cycle. AI-assisted insight reports helped leadership maintain a consistent level of quality across regions while reducing the overhead of alignment meetings and scattered communication threads.
The results
More alignment, better delivery
Harbor & Co. saw immediate improvements in collaboration, particularly on multi-team engagements where misalignment had previously caused delays. Teams delivered work more predictably, and clients noticed the increased clarity and consistency. The company reduced internal friction and gained a more accurate, unified view of its operational capacity.
By adopting a shared planning system, Harbor & Co. strengthened its ability to scale across regions without sacrificing the quality or reliability that set its agencies apart. The organization became more coordinated, more transparent, and better equipped to handle growth.
“WE’VE NEVER HAD THIS LEVEL OF CLARITY ACROSS PROPERTIES. IT CHANGED HOW WE PLAN AND EXECUTE — DECISIONS ARE FASTER, PRIORITIES ARE CLEARER, AND TEAMS FINALLY FEEL LIKE THEY’RE WORKING FROM THE SAME PLAYBOOK INSTEAD OF PIECING THINGS TOGETHER.”
Marco Elsen
Operations Director
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"Strativ helped us uncover gaps in our decision-making that we didn’t even realize were slowing us down. The clarity we gained in a single session changed the way our team operates."
Daniel Brooks
Head of Product @ Helio Systems
Teams often know their goals — the challenge is connecting decisions, planning, and execution in a way that stays coherent.
Tell us how your team currently operates, and we’ll prepare a walkthrough that reflects your reality, not a generic demo.
Free consultation
SEE HOW STRATIV FITS INTO YOUR WORKFLOW.
Teams often know their goals — the challenge is connecting decisions, planning, and execution in a way that stays coherent.
Tell us how your team currently operates, and we’ll prepare a walkthrough that reflects your reality, not a generic demo.
"Strativ helped us uncover gaps in our decision-making that we didn’t even realize were slowing us down. The clarity we gained in a single session changed the way our team operates."
Daniel Brooks
Head of Product @ Helio Systems
Free consultation
SEE HOW STRATIV FITS INTO YOUR WORKFLOW.
Teams often know their goals — the challenge is connecting decisions, planning, and execution in a way that stays coherent.
Tell us how your team currently operates, and we’ll prepare a walkthrough that reflects your reality, not a generic demo.
"Strativ helped us uncover gaps in our decision-making that we didn’t even realize were slowing us down. The clarity we gained in a single session changed the way our team operates."
Daniel Brooks
Head of Product @ Helio Systems